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    • Accessibility

    Last Updated: June 6, 2026

    Our Commitment to Accessibility

    Birbaby USA is committed to making this website accessible and usable for as many visitors as possible, including individuals with disabilities.

    We want customers to be able to browse baby gifts, use the custom baby gift builder, access delivery information, track orders, contact support, and complete purchases as easily as possible.

    We strive to improve the accessibility and usability of this website on an ongoing basis.

    Accessibility Standards

    Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

    Accessibility considerations are incorporated into our website design, development, content, and review practices where feasible. We continue to identify and address potential barriers as technology, standards, and website functionality evolve.

    Ongoing Efforts

    Accessibility is an ongoing process. We review this website and make updates intended to improve usability, including:

    • Improving keyboard navigation and screen reader compatibility where feasible
    • Reviewing text readability, heading structure, and page organization
    • Working to maintain sufficient color contrast and readable text
    • Supporting commonly used assistive technologies where reasonably possible
    • Reviewing new content, apps, and features with accessibility in mind

    Because this website is dynamic and may include third-party tools, apps, payment systems, order tracking tools, support widgets, or other integrations, some content or functionality may not yet be fully accessible.

    Third-Party Content and Tools

    Some features or content on this website may be provided by third parties, including payment processors, checkout services, embedded widgets, order tracking tools, support tools, analytics tools, or ecommerce apps.

    While we encourage accessibility best practices from our service providers and partners, Birbaby USA does not control all third-party content, systems, or functionality and cannot guarantee that every third-party feature will be fully accessible at all times.

    Website Features

    This website may include features such as product collections, product pages, a custom baby gift builder, checkout functionality, delivery information, an order tracking widget, and a support widget.

    We aim to make these features usable and understandable for customers, including those using assistive technologies. If you experience difficulty using any feature, we encourage you to contact us for assistance.

    Assistance and Feedback

    If you experience difficulty accessing any part of this website, or if you need assistance placing an order, selecting a baby gift, using the custom baby gift builder, accessing delivery information, tracking an order, or contacting support, please let us know.

    We welcome accessibility feedback and will make reasonable efforts to address accessibility concerns where feasible.

    Contact Us

    If you have questions about accessibility or need support using this website, please contact Birbaby USA through the support methods available on this website.

    You may also call customer support at (888) 325-0130.

    When contacting us about an accessibility issue, please include the following information where possible:

    • The webpage, feature, product page, widget, or checkout step you were trying to access
    • A brief description of the issue you encountered
    • The browser, device, or assistive technology you were using, if applicable
    • Your order number, if the issue relates to an existing order

    Order Tracking and Support Tools

    Birbaby USA provides an order tracking widget and a support widget to help customers access order information and request assistance.

    If you have difficulty using either widget, please contact customer support and provide your order details so we can make reasonable efforts to assist you.

    Delivery Information

    Delivery options for Birbaby USA orders may vary based on the recipient’s location, the selected gift, product availability, and order timing.

    If you have difficulty accessing delivery information or determining available delivery options, please contact customer support for assistance.

    Continuous Improvement

    Birbaby USA is committed to continually improving the accessibility of this website. We view accessibility as an ongoing responsibility and an important part of providing a usable experience for all visitors.